compledo Terms and Conditions

Effective date: 2026-08-09

Last updated: 2026-08-09

1. Who you are agreeing with

These Terms and Conditions (the “Terms”) form a binding agreement between you and Robert Mollentze, trading as Dev Cetera (ABN 86 282 501 686) (“compledo”, “we”, “us”, “our”), an independent Australian software studio, contactable at [email protected].

By creating an account, signing in, or otherwise using compledo at https://compledo.app or any of our other surfaces (the “Service”), you agree to these Terms and to our Privacy Policy, which is incorporated by reference.

If you do not agree to these Terms, do not use the Service.

2. What the Service is

compledo is a shared organizer for individuals, couples, and families. The Service lets you:

create todo items, recurring routines, reusable templates, and topic-anchored lists;
generate structured programmes (for example fitness routines) with AI assistance;
share content with people you have invited to a group;
see real-time updates when other group members change shared content;
receive optional push notifications.

A full description of the Service’s current scope lives in our public documentation. We may add, change, or remove features at our discretion, subject to §13 (Changes to the Service or Terms).

3. Eligibility

You may use the Service if you are at least 13 years old (or, if you are resident in the European Economic Area or the United Kingdom and aged 13 to 16, with verifiable parental consent). If you are creating an account on behalf of another person, you confirm that you have authority to bind them to these Terms.

A signed-in compledo account holds a single owner user and, where supported, one or more additional user profiles. Each user profile may be marked as an adult member or a kid member; the kid designation triggers protections described in the Privacy Policy.

If you are subject to legal restrictions on using online services in your country, do not use the Service.

4. Accounts

4.1 Account creation

You create an account by signing up with an email address and password (handled by Firebase Authentication). You may also use compledo in anonymous mode without creating an account; in that case the Service stores data only on your device, and you can later migrate that local data into a fresh group on a new account by signing up.

You must:

provide accurate information at sign-up;
keep your password confidential;
not share your account credentials with anyone you do not intend to give full access to your account;
promptly tell us at [email protected] if you suspect unauthorised use of your account.

4.2 Single household per account

A compledo account is intended for a single individual, couple, or household. You may not share account credentials across unrelated parties to circumvent free-tier limits or otherwise.

4.3 Account termination by you

You can delete your account at any time from the account portal on our website (in the app: Settings → Manage account on the web). Deletion is permanent and immediate, and removes your account, every user profile under it, every item / routine / template / list / tick / check-in you own, and removes you from any groups you are in. Content you created inside shared groups is removed for everyone in those groups; content other members created remains theirs. See the Privacy Policy for retention details on backups.

4.4 Account termination by us

We may suspend or terminate your account, with or without notice, if we reasonably believe you have:

breached these Terms or the Acceptable Use rules in §5;
engaged in fraudulent, illegal, abusive, or harmful activity through the Service;
created multiple accounts to evade restrictions, suspensions, or paid-tier limits;
created an account on behalf of a person below the minimum age in §3.

Where the breach is technical or borderline, we will attempt to contact you first. Where the breach is serious (CSAM, threats, large-scale abuse), we will suspend immediately and may report to law enforcement as required by law.

5. Acceptable use

You agree not to, and not to allow anyone using your account to:

Use the Service to harass, threaten, defame, or otherwise harm another person.
Upload, share, or transmit content that is illegal where you reside or where it is received, or that infringes anyone else’s rights (including copyright, trademark, privacy, or publicity rights).
Upload content that depicts sexual abuse of a minor, terrorist content, or other content that is illegal under the laws of any jurisdiction in which compledo operates.
Attempt to gain unauthorised access to the Service, other users’ accounts, or our infrastructure.
Probe, scan, or test the vulnerability of any compledo system without our prior written permission, except as expressly authorised by a public bug-bounty program.
Interfere with the proper working of the Service, including by overwhelming it with traffic, scraping it, abusing the API beyond rate limits, or circumventing any technical limitation.
Use the Service to send unsolicited marketing communications.
Reverse-engineer, decompile, or attempt to extract source code from the Service, except to the limited extent applicable mandatory law (e.g. EU Directive 2009/24/EC Art. 6) allows you to.
Use any data scraped from the Service to train any machine-learning model, except to the extent applicable mandatory law expressly allows you to.
Sell, resell, or commercially exploit the Service or any part of it without our written permission.
Use the Service in any manner that violates applicable export-control, sanctions, or trade-control laws.

Breach of this section may result in immediate suspension or termination under §4.4 and, where appropriate, referral to law enforcement.

6. Your content and what you grant us

You retain ownership of every piece of content you create in compledo: your items, routines, templates, lists, notes, group names, names, avatar colours, and so on (collectively, “Your Content”).

To run the Service, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, transmit, and display Your Content solely for the purpose of providing the Service to you and the people you have invited into your groups. This licence:

starts when you create the content;
ends when you delete the content or your account, subject to the short backup-eviction window described in the Privacy Policy;
is non-sublicensable, except to the cloud infrastructure providers strictly necessary to run the Service (as described in the Privacy Policy);
does not give us the right to use Your Content for advertising, to sell it, to train AI models on it, or to publish it outside the Service.

If you appear in Your Content (e.g. you write your own name in an item), the same licence applies.

You are solely responsible for Your Content. We do not pre-screen content.

7. Group content

When you invite another user into a group, they become a member of that group. Group members can see all content shared with the group and can edit shared content according to the visibility and assignment rules described in our documentation.

You agree that:

Other group members can see content with a group-visibility or everyone-visibility setting that you create.
Removing a member from a group revokes their future access to its content but does not retroactively unsend changes they have already seen.
You will not invite a person into a group without their consent, and you will respect anyone who declines or later leaves.
If you are removed from a group, your content remains visible to remaining members consistent with the visibility settings you chose.

8. Notifications

If you opt into push notifications, we will send them as described in our documentation. You can disable notifications globally or per category at any time in Settings.

By signing up with an email address, you also consent to receive transactional emails (sign-in confirmations, password resets, important security notices, and billing notices). We will not send you marketing emails without your explicit opt-in.

9. Subscriptions and payment

The core Service is free. compledo Premium is an optional paid subscription that unlocks additional features (the current feature list and prices are always shown on the in-app Premium screen before you buy).

9.1 Plans and billing

Premium is offered as a monthly or a yearly subscription. Prices are shown in the app and restated on the checkout page before payment; they are charged in Australian dollars (AUD) unless the checkout page states otherwise, plus any applicable taxes calculated at checkout.
Checkout and billing are handled by RevenueCat on its hosted checkout page; payment is processed by RevenueCat’s payment provider (Stripe). Your card details never reach our servers.
The checkout page is the authoritative statement of the price you pay. If the in-app display and the checkout page ever disagree, the checkout page controls, and you can decline to complete the purchase.

9.2 What a subscription covers

A Premium subscription attaches to your account and unlocks Premium features for every user profile under that account. It does not extend to other people’s accounts, even if they share a group with you.

9.3 Renewal and cancellation

Subscriptions renew automatically at the end of each billing period until cancelled.
You may cancel at any time via the subscription-management link in Settings → Subscription (or from the receipt emails sent by the payment provider). Cancellation takes effect at the end of the current billing period; you keep Premium until then.
We do not refund fees for billing periods already paid, except where mandatory consumer law gives you a refund right (for example under the Australian Consumer Law, or a non-waived EU/UK withdrawal right). By starting a subscription you request immediate access to the paid features; where you have a statutory withdrawal right, you acknowledge that it may be lost or reduced pro-rata once performance has begun, to the extent your local law allows.

9.4 Changes to plans and prices

Trials and promotional codes are subject to their own terms presented at the point of purchase or redemption.
If we change the price of your subscription, we will give you clear advance notice in the app or by email; the new price applies from your next renewal after the notice period. If you do not agree, cancel before the renewal.
If we permanently withdraw a Premium feature material to your subscription, you may cancel and we will refund the unused pro-rata remainder of the current period.

10. Third-party services

The Service depends on third-party providers including Google (Firebase Authentication, Firebase Cloud Messaging, Cloud Run, Cloud SQL, Vertex AI) and, for subscriptions, RevenueCat and its payment provider (Stripe). These third parties have their own terms and privacy policies, which apply when their services are used through compledo. We have selected them with reasonable care but we are not responsible for their availability or for actions they take that are outside our control.

11. Intellectual property

The Service, including its user interface, design, branding, illustrations, copy, code, and underlying documentation, is owned by compledo and is protected by intellectual-property laws. You receive no rights to it other than the limited right to use the Service in accordance with these Terms.

The names “compledo”, the compledo wordmark, and the compledo illustrations are our trademarks. You may not use them in a way that suggests we endorse you without our written permission.

If you believe content on compledo infringes your intellectual-property rights, email us at [email protected] with a description of the work, where on compledo it appears, your contact details, and a statement under penalty of perjury that your claim is accurate. We will respond as required by applicable law (including DMCA in the United States and the EU Digital Services Act regime where applicable).

12. Beta features and unreleased functionality

We may label some features as “beta”, “preview”, or “experimental”. These are provided as-is, may behave unpredictably, may be withdrawn, and are excluded from any service-level expectation described elsewhere. By using a beta feature, you accept that it may break or change without notice.

13. Changes to the Service or Terms

We may change the Service, including by adding, removing, or modifying features, at any time. Where a change is material and adverse to you, we will give in-app notice in advance.

We may also update these Terms. We will post any change here, update the “Last updated” date, and, for material changes, give in-app notice. Continuing to use the Service after a change to the Terms means you accept the new Terms.

If you do not accept a change, your remedy is to stop using the Service and delete your account.

14. Disclaimers

To the maximum extent permitted by applicable law:

The Service is provided “AS IS” and “AS AVAILABLE” without any warranty of any kind, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, accuracy, or non-infringement.
We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the Service or the servers that make it available are free of viruses or other harmful components.
AI-generated programmes are suggestions produced by a language model from the answers you gave. They are not medical, health, or professional advice; review them with common sense (and, where appropriate, a qualified professional) before relying on them.
You use the Service at your own risk.

Nothing in this section limits any warranty that cannot be excluded under the consumer-protection law applicable to you (for example, the Australian Consumer Law guarantees in Schedule 2 of the Competition and Consumer Act 2010 (Cth), or non-excludable guarantees in EU / UK consumer law).

15. Limitation of liability

To the maximum extent permitted by applicable law:

We are not liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or anticipated savings, arising out of or in connection with these Terms or the Service, even if we have been advised of the possibility of such damages.
Our total aggregate liability to you for all claims arising out of or in connection with these Terms or the Service, in any 12-month period, is limited to the greater of (a) the amount you paid us for the Service in that period and (b) AUD 150 (or its equivalent in your local currency).

Nothing in this section limits any liability that cannot be excluded under the consumer-protection law applicable to you, including (without limitation):

liability for death or personal injury caused by our negligence;
liability for fraud or fraudulent misrepresentation;
liability that cannot be excluded under the Australian Consumer Law;
liability for gross negligence or wilful misconduct under German, French, or Swiss mandatory law;
liability under any other mandatory rule of your local consumer-protection law.

16. Indemnity

You agree to indemnify, defend, and hold us harmless from any third-party claim, damage, loss, or expense (including reasonable legal fees) arising out of or related to:

Your Content;
your breach of these Terms;
your violation of any applicable law;
your infringement of any third party’s rights through your use of the Service.

We will give you prompt written notice of any claim, allow you to control the defence (provided you do so with counsel reasonably acceptable to us), and reasonably cooperate with you at your expense.

This section does not apply where applicable mandatory consumer-protection law prohibits indemnities of this kind from consumers.

17. Governing law and disputes

These Terms are governed by the laws of New South Wales, Australia, without regard to its conflict-of-laws rules.

Subject to any non-waivable right you have to bring claims in your country of residence:

Disputes arising out of or in connection with these Terms or the Service will be resolved exclusively by the competent courts of New South Wales, Australia.
Where you are a consumer in the EU, EEA, UK, or Switzerland, you also have the right to bring a claim in the courts of your country of residence, and any non-waivable consumer-protection rule of your country of residence applies.
Where you are a consumer in California, nothing in this section forces you to waive any non-waivable California consumer right.

If you are a consumer in the EU, you may use the European Commission’s Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr as an out-of-court route. We are not, however, obliged to use it.

18. Notices

Notices to you may be given by email to the address on your account or by in-app notice. Notices to us must be given by email to [email protected].

19. General

Entire agreement. These Terms together with the Privacy Policy form the entire agreement between you and us regarding the Service and supersede any prior agreement.
No waiver. Our failure to enforce any part of these Terms is not a waiver of our right to do so later.
Severability. If any part of these Terms is found unenforceable, the rest remains in force.
Assignment. You may not assign these Terms without our written consent. We may assign these Terms to an affiliate or to a successor in interest in a corporate restructuring or sale.
No third-party beneficiaries. Except as explicitly stated, these Terms do not create rights for anyone other than you and us.
Force majeure. Neither party is liable for failure to perform caused by events outside its reasonable control.

20. Contacting us

Support: [email protected]
Privacy / data rights: [email protected]
Security issues: [email protected]
Copyright / IP claims: [email protected]
Legal notices: [email protected]